Terms & Conditions

POLICIES

Property Rights. If client chooses to terminate the website at any time in the future, SPG Web + Marketing LLC reserves the right to always retain both printed and online samples for promotional use.

Approval of Final Work. The Client shall proofread and approve all final type before the production of artwork. Final proof will include artwork, size, shipping address and quantity. The email verification of the Client’s Representative shall be conclusive as to the approval of all artwork, drawings and other items prior to their release for printing, fabrication, or installation. SPG Web + Marketing LLC does offer proofreading, editing and copywriting services at an additional cost.

Rights. Upon completion and full payment of any project, the client owns the rights to all assets created by SPG in perpetuity. This includes, but is not limited to, all designs, graphics, code, and content produced during the project. You have complete and unrestricted ownership of these assets for any future use.

Credit. The Designer shall have the right to include a credit line with live link to SPG Web + Marketing LLC website on any website developed by SPG Web + Marketing LLC at the very bottom of each page or in any publication of the design by the Client. The Client shall not, without written approval, use the Designer’s name for promotional or any other purposes with respect to these designs.

Liability of Designer. The Designer shall take reasonable precautions to safeguard original or other materials provided by the Client. The Designer shall, however, not be liable for any damage to, or loss of any material provided by the Client, including artwork, photographs, or manuscripts, other than or on account of willful neglect or gross negligence of the Designer.  Although SPG Web + Marketing LLC may recommend that the client utilize the services of various trades people, SPG Web + Marketing LLC shall have no liability for payment to these trades people, nor shall SPG Web + Marketing LLC have liability as a result of any services or product or materials by said trades people

Payment of Fees. For our services, fees are due and payable according to the following schedule.

• Web Projects: A 60% deposit is required to initiate work on all web projects. The remaining balance is due within 30 days or before the project launch, whichever comes first.
• Print Pieces: Full payment is required upfront to commence work on all print pieces.

Termination. Either party may terminate this Agreement upon giving written notice to the other as specified below by providing 15 (fifteen) days advance. Upon termination the Designer will retain any initial payment(s) and the Client shall pay the Designer for all hours expended on the Project, up to the date of termination, at the Designer’s standard rates together with all other amounts due hereunder.

Refunds. We do not offer refunds for any products or services. However, we understand that circumstances can vary, and we are committed to customer satisfaction. As such, we may extend credit towards other products and services on a case-by-case basis. If you have any concerns or issues with your purchase, please contact us to discuss potential credit options. Our goal is to work with you to find a satisfactory resolution.

Managed Updates. After completion of a website project, managed website updates are billed at an hourly rate of $50 on the first of each month.  Updates include small text edits, links, photo changes, etc.  Updates do not include any new builds, new  functionality, or massive textual/media changes. Please submit update requests at least 1 week in advance.  An additional fee of $50 will be assessed for rush updates.

Website Maintenance. SPG will perform monthly website maintenance, including WordPress, theme, and plugin updates for a fee of $50.00.  Any client who opts out of website maintenance assumes full responsibility for the health of the website. SPG is not responsible for damage or malfunction due to a lack of maintenance.

NSF Fess. There is a $40 NSF (insufficient funds) fee for returned checks.

Late Payments. Payments not received by due date will result in suspension of work and removal from SPG’s active project calendar. SPG reserves the right to refuse completion or delivery of work until past due balances are paid.

Hosting and Domain Registration Fees: Hosting and Domain fees are billed annually.  Domain fee is $40 per year.  Hosting fee is $360 per year.  Failure to make your timely payment will result in the suspension of your website.  A fee of $25 will be assessed to reinstate the website.  SPG is not responsible for the permanent loss of domains due to late or non-payment.

Proposals. Signed proposals bind contracts (written and verbal) in reference to this privacy policy.

Privacy.

Soda Pop Graphics respects the privacy of consumers. Soda Pop Graphics will not knowingly disclose personally identifiable information about its consumers to any third party advertiser other than as set forth in this privacy policy.

Soda Pop Graphics provides information on many topics. Some of this information is created by Soda Pop Graphics, and some of it is created by third parties. While Soda Pop Graphics aims to provide correct advice, and other information, Soda Pop Graphics does not make any warranty regarding the accuracy, reliability or use of any information served by Soda Pop Graphics.

Soda Pop Graphics may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. One of the primary purposes of cookies is to provide a convenience feature to save you time. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of Soda Pop Graphics.

Content served by Soda Pop Graphics contains links to other sites and advertisements by third party companies. Please be aware that Soda Pop Graphics does not exercise control over the information, products, services or policies of third party companies. We direct our users to be aware and to read the privacy policies of each and every third party site and company. This Privacy Policy applies solely to how Soda Pop Graphics treats the information collected by Soda Pop Graphics.

Soda Pop Graphics collects the following categories of personally identifiable information: first and last name; home and other physical address, including street name and name of a city and town; email address; telephone number; social security number; and other demographic and personal information such as age, gender, education and interests. Soda Pop Graphics may share this personally identifiable information with the following categories of third party persons: any person or entity that the consumer has given permission; any third party affiliate, agent, service provider or business partner of such person or entity; any affiliate, agent, service provider or business partner of Soda Pop Graphics; any court, law enforcement agency or other investigator; any owner, successor or purchaser of Soda Pop Graphics or its assets.

This privacy policy may be amended from time to time and any such privacy policy, as amended, shall appear on this page. Please visit this page as often as needed to re-read and gain full understanding to the privacy policy then in effect to see if any material change to this privacy policy has been made. Your use of this site indicates an acceptance of the terms of this Privacy Policy.

Your privacy is important to us and we want you to have a safe and enjoyable online experience. We hope you find our services helpful.

Security

SPG is responsible for server security through our host company.  SPG is not responsible for the following:

• Hacker attacks, public attacks, or lost/stolen information.
• Changes made to the website by the client’s team.
• Changes made by another developer.
• Changes or corrections after the client has APPROVED their website project.

Indemnification – The company shall, in no way, be responsible for the Client’s use of any Actions accepted herein (either affirmatively, or by silence), and the Client agrees to indemnify and hold the Company harmless from any claims or actions arising from the Client’s use thereof. Client agrees to indemnify and hold the company and its officers, directors, agents, affiliates, and employees from and against all claims, actions, liabilities, losses, expenses, damages, and costs (including, without limitation, reasonable attorneys’ fees) that may at any time be incurred by any of them by reason of any claims, suits or proceedings (a) for libel, defamation, violation of right of privacy or publicity, copyright infringement, trademark infringement, or other infringement of any third party right, fraud, false advertising, misrepresentation, product liability or violation of any law, statue, ordinance, rule or regulation throughout the world in connection with any content provided by Client; or (b) arising out of any material breach by Client of any duty, representation or warranty under any agreement with the Company.

Miscellaneous: In the event a court is needed to settle a dispute over any contract the court in question will be a Missouri State court.

These policies apply to each and every contract with SPG Web + Marketing, LLC.